If you request a refund before we start working on your project, a 100% of your payment will be refunded (transaction charges will be deducted). You may ask for a refund if you are not a 100% satisfied with your purchase. In such scenarios, we will refund all the balance payment of your order. The amount for which we have already completed the work for on your project will not be refunded. Please note that only the balance payment will be refunded. However, if you have a specific complaint and need a complete refund, you may send us a refund request and we will take a fair decision accordingly.
We provide guaranteed unlimited revision. Customers can ask us for unlimited free revisions. Should the number of pages exceed, appropriate charges would then be applicable. In order to receive free revision, customers are required to request for a revision within 20 days of the reference paper delivery date. However in case of large order, the timeline exceeds up to 45 days. If the revision request falls within these guidelines we will revise the order to meet the customer's initial requirements free of charge.
Once the above-mentioned timeline has passed it shall be assumed that the customer is satisfied.
Any revision request sent by customer for plagiarism within the reference paper provided must be accompanied by a detailed report for the plagiarism. All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
The editors at Help in Writing always do an excellent job editing my technical documents. They perfectly understand my requirements and always ensure that I am able to focus more on the technical part of the document as they take care of my English!